Customer Testimonials
I’ve been doing business with Kelly Nissan for well over 20 years and have always been treated very well. My sales rep Steve Santos was excellent in helping me get my new vehicle and I so happy with his professionalism and knowledge. He did “make it easy”!
As per normal periodic inspections everything ran like clockwork and all Kelly Nissan personnel encountered were personable and helpful. In and out in a very reasonable amount of time with costs very reasonable.
Pleasant and helpful employees.
It’s a very clean dealership with much attention to individuals needs and wants with great attention to details.
Always fast, courteous & all maintenance done without an issue
If you looking to purchase a vehicle this is the place go Kelly Honda. I’ve been a Honda customer for quite some time since 2016 been to several dealership but by far this was the best experience I had at Kelly Honda from the time I walk-in to the time I left with my new 2023 Honda CR-V I was impressed. Go check them out and ask for Nestor Monroy you won’t be disappointed he will go out his way to make sure that you understand your purchase in every detail and he answer every question and listen to me. ...
excellent
Great and fast service, pricing is good as well. Friendly and knowledgable staff. No appointment needed for an oil change as well as a CVT Transmission fluid change
The young man in the service department was very attentive and explained everything. He made sure I scheduled an appointment for recall work And he schedule a loaner for me. I appreciate his taking the time to help.
I walked in the dealership needing a new car. My car was totaled due to an accident during a snowstorm. Jomar, David and James made the whole experience painless! I was educated on different models, different prices and chose the perfect car for me! Thank you Nissan Woburn!
Ummm saliendo ahora de ahí 🙆♀️
I just know that every time I go to Kelly Nissan of Lynnfield i am going to get a great job done
I really appreciate this Nissan dealership and I am saying this because my experience with other Nissan dealers has been bad. I keep coming back to Kelly Nissan even though I live 40 miles away. They are always honest with the services needed and not "recommended" as most of dealers try to do to get your money. Thank you for the way you work!!
Jesus was great. Had an oil change, tire rotation and a car wash in just about 2 hours. He was very professional and took great care of me and my car.
I trust Kelly Nissan to make sure my car is road worthy to tow my camper this spring. Phi Phi is excellent, he takes good care of me and my car.
Jorge was an amazing, easy going, friendly and well informed salesman. I’m a first time car buyer and Jorge was super helpful and understanding through the process, and helped me to find my perfect new car! He made the process easy and enjoyable, and I’m so thankful to have had such amazing service at Kelly Volkswagen!
Cody was so helpful and patient in helping me looking for the right car for the right price! Also appreciate the help of Alfredo and Mohammed! the best Honda location around!
The service was quick. It took about an hour for the oil change, inspection and car wash. Everyone was courteous and friendly.
I get great service nice loaner and a friendly visit with my dog GiGi who loves the nice receptionist’s.
excellent costumer service
Jesus was awesome. Felt like I was being well taken care of and all issues were explained to me in detail. Great experience with him. Pricing of dealership service was competitive too for what I was having done.
Very satisfied with the customer service. I had a flat tire the day before, and arrived at the shop without an appointment. The representative was very understanding and helpful.
Was in and out fast will return.
They were able to help repair my car quickly and they are always easy to work with!
this was the first time my car was serviced at this location. Everyone we spoke with was very informative and pleasant. All questions were answered thoroughly. Would absolutely recommend Kelly Nissan
Amazing customer service 10/10
Jesus was amazing. Very professional and polite. I didn’t know my breaks are not good. He explained it to me. And he also offered me free ride to my work.
Morgan and the rest of the staff were very friendly and took care of my issue in a timely manner
Everything went smooth...it was a very easy transition!! Thank you for all of your help!
Great overall experience. Was greeted by Chase in the service drive, he was kind and very proficient. Got me all checked in and my Service Advisor Jesus took over from there. Professional, timely and courteous all the way around. My car and myself have never been happier. Big xxxxxxto the whole Kelly Nissan Woburn team.
Great service! Nery Castaneda was very professional and attentive! Good experience!
Entire experience was seamless as always. Very easy to make an Appointment. Jesus was great! Would recommend Dan S in sales as well for any car buying needs!
MY TECH SUPPORT Jesus was superb.. excellent customer service. 5 stars rating... best experience in a dealership ever.
Was very good took care of the problem I had. Was out in a timely fashion. Very pleased!
Great experience at KV recently. The communication, process and post-sales support was fantastic. Kudos to Jorge Ochoa for being amazing. In the past when buying a car I’ve had a bad taste in my mouth afterwards. Always felt like I was at a disadvantage and was taken advantage of. Not this time, at all. Will be back to KV for our next car!
Excellent experience with Amy and the Kelly Honda team!
My service consultant Rachel DaSilva is great! She is knowledgeable and patient with explaining things about my car to me. The car was ready before the estimated service time. The waiting area was spacious and clean, so I was able to work while waiting for my car. Overall great experience.
I made a last minute appointment for a diagnostic. They took me in immediately and with the diagnostic and repair, I was on my way in 2.5 hours
I really love the service department here, they have been so helpful. I dented the inside of the car door from closing my seatbelt on it and someone in service told me to bring it in and they could help until I had time to call a body shop to fix it. I was so thankful because without this fix there was an alarm going off saying car door was open and all the lights in the car were on making it impossible to drive at night. Also their staff in general are great. I bought out my lease and ...
First off they are always amazing!! Today I showed up after getting a flat tire. Come to find out I had three tires with nails In them. Needless to say I was upset. Luckily two tires could be patched one had to be replaced. I had my baby with me. They were fantastic and had me in and out
Jesus was amazing. Very professional and extremely knowledgeable and polite. Would definitely recommend Kelly Nissan to anyone. Will definitely come back for any service that are needed.
I took my Altima in for 40,000 mile service. Jesus was my service rep and he was the great. I feel that the dealership did a very thorough job and Jesus explained everything in detail before and after the work was done. I’ll definitely return to Kelly Nissan.
Very good customer service!!
Great service. The personal is very professional and friendly. Very happy with the service.
Salvador (Sal)was really nice and was opened to getting the vehicle I wanted from a car to an SUV. His immediate response was amazing ! Mohammed was also very helpful and attentive to assuring I received the vehicle that best fit my needs . Great team at Kelly Honda 🙂
Very efficient and friendly did not have to wait long at all from my oil change. Thank you.
Have no complaints.every thing went great.I got exactly what I wanted.salesman Lou Royce and staff couldn't have been nicer.Richie.
Eric great to work with. I really appreciated his professionalism. I would recommend him to everyone that I know.
Overall great experience. I had a lot of work to get done while my car was being worked on. They had a separate quiet room with WiFi and outlets for working. That, coupled with refreshments and great service, made my experience fantastic.
The service team is so great and accommodating every time I need to bring my car for service. They are knowledgeable without being pushy. 3/17/23
Eric made it easy and did the Kelly way! Very professional and made the entire process so easy and was professional
Friendly staff, nice waiting area, good explanation of service.
Lou Royce was great!!! Got in a new car that I actually love he went above and beyond quick knowledgeable efficient.. I will definitely see him in the future....
Amy is THE BEST SALESPERSON Kelly Honda has. She is Management quality and the fact she is not already is a shame. Morgan in repair/service, is the only reason I returned to lease from Kelly for a 2nd time. I would have never had the pleasure of leasing from Amy if Morgan had not solved a horrible customer service experience I was having with my first lease. These two women are head and shoulders above everyone else...including management. They are the 2 reasons I would return.
Jesus was an exceptional service rep. Friendly, professional, knowledgeable and very customer oriented. All you could ask for when servicing your car. Would highly recommend visiting this service center.
Another first class visit to Kelly Volkswagen service department
Great experience, in and out in about 90 minutes. Lou was great!
Great service. Great communication. I have an Electronically Possessed’ vehicle. Ben and his team will Make It Run again.
Awesome experience. Thanks Tony and justin!
Good service and professional staff.
Had an appointment for oil change and tire rotation, got me in quickly and began working on my car. They gave me a time frame for the service and it was spot on. An extra surprise was the my car was washed and cleaned inside.
I had been complaining of a repeated issue with my truck. Unfortunately it did not store any codes and they sent me home with the problem unresolved. Jesus Alvarez took special attention to listen to my concern and made the extra effort to help resolve my repetitive problem. He went out of his way to assist my bill in finding any coupons available. Also setting me up with a loaner vehicle . All so very helpful and I am grateful to him. He is A valuable asset to Kelly automotive.
Very responsive, work performed well, timely and good communication. Performed warranty work as well as general maintenance. Very well organized operation. The service department is spotless and bright.
Another great service experience! Went in for an oil change and sticker. Found brake issues and able to fix them same day! In and out in 2 hours - incredible. Service people are great!
Jesus went above and beyond his call of duty. Very pleasant, He made sure that everything was up to regulation standards. Jesus represented the dealership very well. If I’m ever in the area and in need of servicing again this is the place I will come back to.
very professional, also very welcoming. Very grateful for this dealership, helped me out with financing my new car. really appreciated their help, I recommend this dealership to anyone.
Great sales department ! We received our new car same day!! Very happy with our pathfinder. Everyone was super nice and helpful. Would use them again!!
Outstanding customer service, would bring car back again for service!! Jesus was professional and he explained everything to me. Service was performed in a very reasonable amount of time.
Second time we bought a car at Kelly vw. We went back because the place has a very good atmosphere, all the staff are professional, reasonable offers and you can drive out with a new car the same day.
Everyone was very helpful, especially James, who gave me rides to and from an appointment while my car was being repaired.
Wonderful sales experience! Jonathan was very professional and knowledgeable!!
Probably the best car buying experience, Peter Simmons was very helpful and not pushy like some past dealerships. Definitely worth the time to go to see Peter, I’m absolutely in love with my new Tiguan. Thanks again
Lou is the best. I came into Kelly to see about a trade in was not 100% sure I was going to buy from this dealer. It's a good thing I ran into Lou he was amazing from first impression to last impression. So yes I did walk out of this dealership smiling and dancing with my car. Lou set everything up for me went over every detail of my new car EVERYTHING !!! HE WAS SUCH AN AWESOME GUY NOT ONLY A GOOD SALESMAN Lou asked me before I was leaving if I had any questions about anything I said ...
Service was great! Check in was timely. Vehicle was completed exactly in amount of time estimated. Car was washed and clean! Everything was explained concisely.
Went for a Complimentary oil change, work with Phi, he explained everything and did not try to sell me something I did not need. Thank you!
Jorge was amazing to work with and we would 10/10 recommend working with him. He provided no pressure, heard what we needed and wanted, and put in the effort to make it work. He even put together the deal and met with me on his day off! The turnaround time and spectacular service he provided is why we keep coming back to KV. Thank you, Jorge!
The service was excellent and they worked on my car the same day!!! Thought I would have to leave my car overnight since I did not have an appointment but they were very happy to squeeze me in.
Nick was fabulous and very responsive.