Customer Testimonials
Very nice service experience
My husband and I had a fantastic experience purchasing our new family vehicle from Kelly Volkswagen! We worked with Peter and Stephen and they were both knowledgeable, friendly, and professional. Highly recommend this dealership!
I absolutely love Adriano he's the only reason I come to Kelly he's a big asset to your company!!!!
I recommend buying your car with Nestor! He makes the car buying process seamless. I have been leasing cars for many years and Nestor knows his stuff. He went above and beyond through the entire transaction, and got us a great deal for a 2024 Honda Civic. Thanks to Nestor and his manager Kyle for their outstanding service!
Christian was wonderful. I was concerned that a warning light came on while I was driving home. He answers my concerns and will take care of my car once I bring it on to reset the tire rotation
I came in for a routine oil change and was in and out in no time. Great job. I will always bring my car there for service. Thank you Phi.
The service dept at Kelly Nissan is great! Provides professional, courteous, and fast service! Thank you!
Josh and the whole crew made the process. of buying a car easy and enjoy an enjoyable. Josh is very good at explaining all the features on the car and he was very helpful.I will buy another car from Josh and Kelly in the future!
Wonderful! Sales team valued and respected our budget and our plans to purchase a 3rd vehicle for our family without overselling. They got us into a fantastic new car, on budget with all the bells and whistles we wanted.
Concierge level customer engagement and service. Repairs were completed on time by experts who knew my vehicle….If you’re looking to get your maintenance or repair done correctly, Kelly Infinity/Kelly auto group continues to impress.
Excellent
Got my car fixed and saw some lady crash into a JDM import. 10/10
Pete from service is really great and friendly. I have worked with him for years and he is the reason for my customer loyalty to Kelly’s
Kelly Manages and salesman worked with me to obtain the exact automobile that I wanted!
Kelly Collision will be highly recommended to all my family and friends. They did a great job repairing my QX50, it looks perfect. Thanks
Excellent service staff was wonderful
Went in for an oil change and you're rotation. Thought I'd be in there for a long time but less than an hour, I was on my way. Loved it, service is great.
Car problem solved quickly!
I purchased my lease at the end of the lease with Kelly Nissan. The finance manager I worked with was great. He got me a great low rate and had me in and out in under an hour!
Always very welcoming and friendly
Friendly staff and sales, finance and service.
They are the best dealership I ever dealt with!!! I would give them 5 stars out of 5!! Excellent service!!
Always friendly and professional
They took my car in right away without an appointment and took care of the issue within 24 hours. They also brought the car back to me since I don’t own another car.
Riley Pell in the service dept. took such good care of me and my car during this visit. Had to have some warranty work done and the service was fantastic! Thank you!
First time purchasing a vehicle remotely and out of state. Anthony and Barry made the process as easy as can be!
Good Service always
Took several calls to get an appointment. The work was done in the same day and after being assigned an advisor communication was good. Morgan did a great job.
We moved to the Boston area about 5 years ago. Kelly Volkswagen has always serviced our Tiguan. We have over 150k miles on it, and we trust Kelly’s advice and technicians to keep it running. With clear pricing and quick turnarounds keep us coming back.
Excellent service
The service department here is decent. I took my Honda here even though I bought it from a different nearby Honda dealership.
(Translated by Google) Excellent choice if you want to buy a car, excellent service from Jonathan López. Thank you (Original) Excelente eleccion si deseas comprar un auto, atencion excelente de Jonathan López . Gracias
I thought the place was great friendly service
Very professional.
Wonderful! Is to work with.
Always a pleasure working with the Kelly infinity staff.
Amazing service from start to finish. Manny did everything he could to find me an affordable car within my budget and Jamie made paperwork easy and even helped me save money on my insurance!
I was treated so well by everyone at Kelly Infiniti. There was no pressure and everything was described in full detail. By the time I picked up my car, I felt like not a customer, but a part of the Kelly Infiniti family! From my first encounter with Hannah, then meeting Colum, who was great showing me the features in my car, to meeting Lisa Avola again, and then Josh, I was very comfortable with everyone. I'm definitely a Kelly Infiniti customer for life!
Very friendly and helpful salesmen and staff. Anthony Belmonte was my salesman and was no pressure. He took care of all my needs and answered all of my questions. The process of leasing a new car was stress feee. Thanks Anthony Barry Gagne was also very friendly and helpful. The whole process went smoothly.
Great first time buyer experience!
I would highly recommend Kelly Nissan to all of my friends and family. Briana in service does a terrific job, she gets you in fast and gets its right. Thanks Joe
Jesus is very helpful and awesome
Good help from Jeff
Jesus is so helpful and made me feel so at ease with what needs to be done on my car now, and what to plan on in the next few months. He explains everything and goes above and beyond in his custumer service
Immaculate, efficient and overall fantastic service
Excellent customer service
Quick and efficient. Always a positive experience!
I am very pleased with the service which I received at Kelly Nissan of Lynnfield.I bought a car from them.. The pleasant, friendly, informative , sales person was always available by phone when I had questions about the car. Being a senior citizen with careful Covid practices he made it easy for me to get things done. Also, the Receptionist on the initial phone call was very helpful and called me again when the car I liked came back on the market for sale.
Great experience!
Signing a new lease went completely smoothly, would definitely recommend working with Josh.
Appreciate the ability to share my feedback on an experience and to have it heard and acknowledged does make a big difference. Thank you!
Service was very good and the mechanic was very good because he pointed out that I was missing a couple of clamps on my exhaust system
Friendly, helpful staff. No pressure at all to purchase. Found exactly what I needed / was looking for. Am so happy with this experience.
Staff were pleasant, informative and efficient.
