Customer Testimonials
I received the worst service I've ever gotten from this service department. Brianna was downright rude and condescending. The price quoted didnt match the price that I was forced to pay. AVOID this facility at all costs.
I went in to buy out my lease of my Honda HRV and Jose Perez took great care of me. He was able to process the sale, paperwork, and got me the best monthly payment.
Excellent service and organization. They finished faster than I expected. I highly recommend Honda for your repair services.
It was an amazing experience I feel right at home while been there ,everyone was very friendly and welcoming Thank you for a great experience
Josh is amazing, he doesn't hassle you and goes above and beyond to make the right purchase for you. He focuses on your wants and needs and helps to accomplish your outcome.
Amy and Christine are wonderful and did everything they could to get me to the price point I wanted! Highly recommend!
Jesus was great !!!
The whole team at kelly nissan are great and easy to work with!! Highly recommended!
Always great to have Kelly Nissan to rely on. Central location and folks there are always helpful.
fixed the issue. Thanks
Service was excellent. Staff was friendly. I strongly recommend Kelly Nissan
Professional staff, best service
I am so fortunate to have worked with Cole when leasing my Nissan Pathfinder. I can confidently say he went above and beyond, he took the time to listen to my needs and budget then had several helpful recommendations without adding unnecessary pressure. When I mentioned any concerns or asked questions he was quick to address them with no hesitation. Cole`s communication made me feel confident and comfortable as he was helpful in providing all of the necessary info required for me to make the right decision. Every step of the process was explained in a patient, informative way ...
I want to thank Jeremy and Chris, for helping me get a New Car.They took the time to work with me, and make it happen. After months of hardships, I am happy to have a Car again. Bless you all for your help today. Thank you.
"I had an amazing experience with this service team! They were incredibly energetic, hardworking, and always went above and beyond to help. Their positive attitude and dedication truly made a difference. I couldn’t be more impressed by their commitment to delivering great service. Highly recommend!"
It was a pleasure having my car fixed at Kelly Nissan. Jesus was very helpful and took good care of my car.
(Translated by Google) Excellent service (Original) Excelente servicio
The recall on my vehicle was a joke. If I knew all that you were going to do is crazy glue my key with a piece of plastic like a 3rd grader, I would have never brought my car to you. My key didn't even have an issue with folding one because I had purchased a duplicate shell and swapped the guts out to the new housing and it locked fine. I was under the impression that the recall had to do with something else or the was going to be replaced entirely. I am extremely dissatisfied and will ...
Drove in without an appointment for an oil change and whatever might be needed, welcomed by professional and friendly staff and was back on my way within an hour, perfect!
Shek was amazing and really listened to my son's needs to help him find the perfect car. We would return to him again for our next purchase
In and out in under an hour for oil change and tire rotation and dealing with a skid plate issue- at less than coupon price! Thank you Phi Phi and crew!!
As usual I was very happy with my service visit. The entire staff in the service department was very professional and I would recommend Kelly Nissan to anyone looking to buy a car or get one serviced.
The experience with Josh, was great. He continues to take care of my car needs
Awesome dealership 😀. Christen is amazing with Riley. They truly friendly an so caring an kind. Thanks Guys. See you soon Debbie Rusinak😀
We worked with George Sousa, and had a great buying experience. We dropped in on a Saturday and had a certified used Tiguan by Monday. Barry Gagne also helped us on the sales end, making sure we had everything we needed. We stayed within our budget and got exactly what we were looking for - no pressure, lots of laughing, and fast turnaround. Best car buying experience we’ve ever had!
Very nice and accommodating. Got me out very fast also!
Angel made everything really easy for me and even helped me get a lower insurance rate than what I was going to get. I’m so glad I decided to lease here and I’ll definitely be a customer for a very long time
Well run service department.
Quick and easy purchase of a CR-V Hybrid. The staff at Kelly was very friendly, especially Sal who I worked with directly. He was available to answer questions at all times, including when he was off work. A very good buying experience.
The staff was so friendly and answered all of my questions. They were fast as well as reasonable price. I won't bring my vehicle anywhere else now!
I had the best experience with Julie !!! She was so kind and genuine and listened to my needs. If you get overwhelmed by salesmen , i highly recommend her !! She’s the sweetest
Quick turn around even with no appointment.
The crew here is very helpful!
Adriano is the BEST! This will be my 5th Frontier lease and I’ve dealt with Adriano for them all. He made each experience better than the last…Extremely knowledgeable and professional each and every time!
Everyone was very helpful. Couldn’t ask for better service.
The complimentary valet service for oil changes is extremely convenient. Communication via text was very accurate as to what was done and what may need to be done. Ryan was very professional. Thanks Ryan! Job well done Kelly Infiniti. Do not ever do away with the valet service.
Luis was great
Excellent Service Loocation! Larry provided exceptional service.Thanks to the Techs that fixed my vehicle.
Honestly, I had been putting off trading in my car for over a year because I have always hated dealing with car salespeople and dealerships. I rarely feel like I 💯 % trust the salesperson, and once I quickly stop at a dealership to check out a car, for months afterwards I feel stalked by dealer phone calls. I typically dread the whole experience. However, when I walked into the Infinity dealership in Danvers without an appointment, they assigned a friendly salesperson named Eric to me, and I could not have asked for a less painful experience! I originally knew that the ...
Had a great experience with the purchase! An amazing dealership wirh great staff! Jorge is the best! Super nice, friendly, and kind!
It was an ABSOLUTE pleasure doing business with sales rep. ALAN VICTORINO. He was friendly, patient, informative, and helpful. His guidance made our experience painless and enjoyable.
Excellent on everything specially the man helping us thank you so much manny you are a great person and so professional more then 100 % 🙏
My experience with buying my vehicle was so pleasant..Eric and Sergei were so kind and professional..I will always return for all my auto purchases ..the customer service and sales were second to none.....carmine federico
Service area was impressive; clean, modern with up to date furnishings; women’s bathroom modern and very clean; excellent selection of complementary refreshments. Now, service advisor; Phi Phi was top notch!!!! Excellent customer focused service experience. Thank you!
Terrific service!! Jesus , my service advisor was helpful and explained all repairs and services needed for my car. He was thoughtful and courteous. Also, gentleman that gave me a coutesy shuttle ride to Kelly when service was complete was most thoughtful and polite!
I had an amazing experience! Manny and Ryn were fantastic—thanks to them, I drove off the lot the same day with a car. They took care of everything, including the inspection and registration, efficiently and without delay. They were quick, direct, and provided a clear perspective on the pros and cons of each option. Overall, it was a great experience!
Always wonderful service, fast efficient people always have smiling face and are ready to help. I have been using Nissan for 10 years and I am super satisfied in all aspects
My car was ready earlier than expected! Great service!!!
I had a really great experience buying my car at Kelly Honda. The gentleman I worked with really great and worked to get me the best deal possible. I’m very satisfied. I’m glad I came to them.
Very fast and inexpensive. No upsell.
Great service from Vinny and Pedro. They helped me get into a new car- same day. Thanks guys!
I had a great experience at Nissan Kelly. The staff was friendly, professional, and knowledgeable, taking the time to explain everything about my vehicle’s service. Highly recommend Nissan Kelly for top-notch service and customer care!
Great service! Jesus was excellent, patient, very communicative and delivered.
I have had my Rogue serviced multiple times last 3 years at Kelly Nissan and am very happy with the service and staff. Jesus and Phi Phi are always upbeat and pleasant and the real-time updates are excellent. I also appreciate that they haven't tried to upsell a service I don't need, which is rare in the service business. Keep up the great work.
Always satisfied at dealership team etc. The only thing I was surprised that 3 plus hrs for 4 new tires and alignment. Also didn't get courtesy car wash. Not a big deal. Purchased many vehicles and Will continue regardless. Hope infinity line does some cars though.
I brought my car into Kelly Nissan for an oil change and tire rotation. I couldn't be more pleased with the service. I bought my car from the Kelly dealership and feel that they always take good care of my car and are flexible. They fit me into a busy day without hesitation. My car was washed on return and they drove me to an alternate destination while my car was being worked on. Jesus was very professional and cordial from the beginning to the end with the service I received at Kelly Nissan. He helped align me with ...
