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A Message From Kelly Automotive Group CEO, Brian Kelly

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From: Kelly Automotive Group

Subject: A message about the Coronavirus and Kelly Automotive Group 

Dear Valued Customer, 

 We very much appreciate the opportunity to be your Dealership or Service Center of choice. 
Your safety & well-being are our top priority. In response to growing concerns around the spread of the novel coronavirus (COVID-19), we have taken steps to help protect our team & our guests alike.

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Kelly Volkswagen Wins Prestigious 2019 Wolfsburg Crest Club Award

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Pictured from left: Said Bousbaa, General Manager, Brian Heney, Director of Operations, and Mike McGregor, Sales Operations Manager
 

Kelly Volkswagen of Danvers, Massachusetts is honored to announce that we have been awarded the 2019 Wolfsburg Crest Club Award for being a top volume dealership. Receiving this prestigious award means that we have met the highest standards for customer satisfaction, parts sales, new vehicle sales, certified pre-owned sales, and service excellence.

This is the second consecutive year that Kelly VW has won this award.

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Construction on New Kelly Jeep Chrysler Building Well Underway

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There has been swift progress on the new Kelly Jeep Chrysler building and we could not be more excited! The new building, which is next to the current location on Route 1 North in Lynnfield, MA, will offer a wide selection of new and pre-owned vehicles, as well as a larger service bay.

Kelly Jeep Chrysler has been a part of the Kelly Automotive Group for over 25 years and we are all very excited to see what the new building will have to offer!

Our Kelly Jeep Chrysler dealership is one of 7 locations within the Kelly Automotive Group…

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Servicing Your Vehicle at Kelly Honda: The Overall Experience You Deserve

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Our service team at Kelly Honda in Lynn, MA
One of the many things we pride ourselves in here at Kelly Honda is delivering excellent customer service. Whether you're buying a car or getting service done, we want the best experience for our customers.

The Kelly Honda service center in Lynn, MA offers a wide variety of services that are meant to be convenient and most importantly, stress-free.
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Kelly Jeep Chrysler Named Customer 1st Award Winner For 2018

Kelly Jeep Chrysler Customer First Award For Excellence 2018

For the third consecutive year, Kelly Jeep – Chrysler on Route 1 North in Lynnfield, MA has been named to Fiat Chrysler Automobiles' (FCA) Customer First Award For Excellence.

The Customer First Award program was started in October 2015 in an effort to improve customer satisfaction. Each of FCA's 2,600 Jeep, Dodge, Ram, Fiat, and Chrysler dealerships are eligible to win the award, which encompasses five key areas: Facility Certification, Performance Measures, Training Certification, Employee Surveys, and Process Validation.
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INFINITI Named Top Automaker In 2018 J.D. Power Customer Satisfaction Index

Kelly INFINITI in Danvers, MA
J.D. Power, a leading global market research company dedicated to providing insights about customer satisfaction throughout many industries, has named INFINITI to it's top automaker spot in their 2018 Customer Service Index (CSI) Study.

The CSI study measured scores in five service-related areas to determine which automakers are providing the best customer satisfaction at their respective dealerships. These areas are service advisor, vehicle pick-up, service facility, service quality and service initiation.

INFINITI earned a CSI score of...
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Honoring the Best of the Best

Congratulations to Kelly Honda for being chosen as inaugural members of the Council of Parts and Service Professionals in 2016! Their commitment to excellence distinguishes them as truly exceptional and sets the standard for all Honda dealerships that strive to attain this elite honor...


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