Frequently Asked Questions (FAQ)

Kelly Auto Group currently operates seven franchises and six locations in Massachusetts: Kelly Honda, Kelly INFINITI, Kelly Jeep Chrysler, Kelly Nissan of Lynnfield, Kelly Nissan of Woburn, and Kelly Volkswagen.

You can find a vehicle at a specific Kelly Auto dealership a few different ways! First, you can shop our new inventory or used inventory right here on KellyAuto.com and each vehicle listing will show the Kelly dealership where it can be found. You can also browse inventory on each dealer’s website (click/tap the desired Kelly dealership on our homepage) or use our dealer locator to find one of our Kelly dealerships near you in Massachusetts. Also, if you have a stock number or Vehicle Identification Number (VIN), you can enter it into the search bar located atop the Kelly Auto website (Magnifying Glass).

Yes, all Kelly Auto dealerships provide competitive financing and leasing options tailored to your budget. Explore our finance center for flexible financing terms, online credit applications at each of our dealerships, and contact info for each of our dealership’s finance departments.

Absolutely! We accept trade-ins at all Kelly Auto locations, whether you purchase a vehicle from our dealership or not. We are happy to provide you with online trade-in appraisals as well! Visit any Kelly dealership to get a free appraisal today or call us now!

Our dealerships offer comprehensive services, including, but not limited to: oil changes, brake service, tire rotations, alignments, battery replacement, detailing, and regular scheduled maintenance. Schedule your service online or by calling the Kelly dealership of your choice directly.

Yes you can! All of our Kelly Auto dealers offer online parts shopping or contact forms for easy parts purchases. Shop auto parts online now and get certified OEM parts from manufacturers like Volkswagen, Honda, Jeep, Nissan and more! Have a parts question? Call us now!

The easiest way to schedule a test drive is on the Vehicle Details page of the vehicle you are interested in. However, we also have many customers who prefer to speak with someone prior to scheduling their test drive and we’re happy to oblige! Please call your preferred Kelly dealership, or simply start online by shopping models in our Kelly Auto Showroom.

Each Kelly dealership posts current specials and incentives on their website. Every Kelly Auto dealership offers some type of special each month, whether it’s for New Vehicles, Pre-Owned, Service, or Parts. Our Kelly Auto Group website offers quick links to each dealership specials page, under the Specials tab. Shop offers today before they are gone!

Use our Certified Pre-Owned Inventory page to filter our inventory by Certified Pre-Owned vehicles. Our Kelly Auto website lists the latest CPO inventory from all seven Kelly Auto dealerships in Massachusetts daily!

Service hours vary by Kelly Auto dealership and type of service request (Ex: Express Service Hours may differ from normal service hours). Please check the specific dealership’s Service Center page, or Hours & Directions page for up-to-date service hours. Additionally, our Kelly Auto dealerships update Service Center hours and information on Google as necessary with the most accurate information as it becomes available. You may also schedule your service appointment online or by phone.

Kelly Auto Group is available through many different channels for our customers and online shoppers! We offer phone support by contacting us at 855-88-KELLY, or online via our Contact Us page. Every Kelly Auto website also has Chat or “Contact Us” options in the bottom right corner of every page for quick response times. And, as always, you can reach out to any of our dealers via Social Media (Facebook, X, Instagram, LinkedIn). How’s that for Making It Easy (to contact us)?

Kelly Automotive Group is proud to partner with TradePending to offer our online shoppers “What’s My Buying Power“, which helps estimate your monthly payment based on your specific needs. Try it out now, or contact a member of our finance team for more information.