Kelly Automotive Group Wins 3 Cars.com 2026 Awards

Delivering an exceptional customer experience is at the heart of everything we do—and in 2026, that commitment has been recognized in a big way. Three Kelly Automotive Group dealerships—Kelly INFINITI, Kelly Nissan of Lynnfield, and Kelly Nissan of Woburn—have each earned the prestigious 2026 Consumer Satisfaction Award from Cars.com.

What the Cars.com Consumer Satisfaction Award Means

The Cars.com Consumer Satisfaction Award recognizes the top-performing dealerships in the nation based on real customer reviews and ratings. These awards are determined using verified feedback from customers who have visited dealerships for sales or service experiences.

Dealerships must meet strict criteria, including maintaining consistent reviews throughout the year and achieving high overall ratings. Ultimately, only a select percentage of top-rated dealerships earn this recognition for delivering outstanding service.

This makes the award especially meaningful—it reflects genuine customer satisfaction and trust.

Related: Kelly Auto Earns Three J.D. Power Award

A Commitment to Exceptional Service

Earning this award is no small accomplishment. It highlights each dealership’s dedication to:

• Providing a transparent and stress-free buying experience

• Delivering timely, high-quality vehicle service

• Actively listening and responding to customer feedback

• Building long-term relationships with every customer

Across all three locations, teams go above and beyond every day to ensure customers feel valued and supported—whether they’re purchasing a new vehicle or visiting for routine maintenance.

Powered by Customer Feedback

What makes this recognition truly special is that it comes directly from customers. With millions of reviews analyzed annually, dealerships that consistently deliver positive experiences rise to the top.

In fact, high-performing dealerships often stand out for their responsiveness and engagement, with many actively replying to customer reviews and using feedback to improve their services.

This ongoing dialogue helps create a better, more personalized experience for every customer who walks through the door.

Thank You to Our Customers

These awards would not be possible without the continued support of our customers. Your feedback, loyalty, and trust inspire us to keep raising the bar.

At Kelly Automotive Group, we remain committed to delivering the level of service that earned these recognitions—and to exceeding your expectations every time you visit.